Refund policy

HOBO Beirut Return and Refund Policy

At HOBO, we stand behind the quality of our products and want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we are here to help with our straightforward return and refund process.

Exchanges

• Eligibility: You have 2 days from the date of purchase to submit for an exchange. To be eligible for a return, the item must be in the same condition that you received it, unused, and in its original packaging.

• Non-Returnable Items: Certain items are not eligible for return, including gift cards and items purchased on final sale.

• Exchange Process:

1. Contact Us: Please contact our customer support team at info@hobobeirut.com with your order number and reason for the exchange.

2. Shipping: You are responsible for the cost of return shipping. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.